6 tips to manage patients and your team

dentist with patient“Dentistry is the easiest part of your day.” Words by Boston University graduate Dr. Courtney Brady. One of the biggest challenges in a day is managing the people you encounter. Many leaders assume that extrinsic rewards, such as a raise, will motivate others to work harder. But researchers have found that what lasts are personal relationships and a sense of belonging by the provision of intrinsic rewards. In the busy environment of a dental office, it can be easy for dentists to forget to be understanding or working to gain trust from their patients and team. The workflow at a dental office can be stressful and fast paced; so slow down when it comes to managing people. I interviewed Dr. Brady on what she learned over the years as the lead dentist in a private practice. Here are some essential tips on managing people…