An article from the Journal of Dental Education defines motivational interviewing (MI) as a “person-centered, goal-directed method of communication for eliciting and strengthening intrinsic motivation for behavior change.” In dentistry, MI is a strategy that can be used to improve patient outcomes and acceptance of treatment plan and suggestions for oral health care by increasing a patient’s motivation for behavior change.
While the fight for equal rights for LGBTQ individuals has made significant strides in the past decade — from the repeal of “Don’t Ask, Don’t Tell” to the legalization of same-sex marriage — barriers within this community still exist, such as fear of ignorance, discrimination or mistreatment, especially with regard to health care.
Whether in school or after in a practice setting, achieving your goals will usually come down to one thing: being a good leader. Leaders in a dental practice are the backbone of an operation; a good leader can inspire an inexperienced team to do things that a team that has been together for 10+ years but with no leadership cannot. Because a successful leader is invaluable to any team, at Heartland Dental, we invest in leadership development for supported doctors. While a leader needs to be many things to be successful, here are just a few of the most important traits to have.
Working with patients is integral to the practice of clinical dentistry, and in order to offer the best care for our patients as future providers, we need to be able to communicate health conditions and treatment plans.
Decisions shape the course of our lives like a hot PKT on wax. Many times people find decision-making stressful and burdensome. I am no different, however I always turn to my ABC’s to help simplify the situation. The ABC’s to my life are something I invented in college. Although I obtained a chemistry degree, one of the most valuable takeaways was self-discovery. The ABC’s I developed can be used to handle any situation.
As dental students, our experiences involving patient communication are rather limited. While we have the ability to practice our craft on a manikin, we can never fully prepare ourselves for the different scenarios where we may need to manage a patient in order to provide quality care. This three-part video series focuses on how to navigate difficult communication situations, so that hopefully you would be prepared when faced with a similar situation!
Now that you’ve learned how to manage an emotionally charged patient (see part I), it’s time to learn ways to communicate when a procedure might take longer than planned.
It is not quite an official, signed-and-sealed letter, nor is it the casual, emoji-laden text message. It’s the beloved (or dreaded) email: one of the most commonly used forms of communication in the professional world. One group estimates that more than 200 billion emails are sent around the world each day.
Honing the ability to write an effective, polished email is critical both in school and the workplace. Whether you are notifying your professor of a planned absence, contacting vendors for an ASDA event or following up with a company post-interview, there are essential, unwritten rules to follow when drafting a professional email. Here are some of my tips on email etiquette…